Shaping better health
REMEDY : BNSSG referral pathways & Joint Formulary

Information for the Public

Checked: 25-03-2020 by Rob.Adams Next Review: 25-06-2020

General Enquiries

Any general public enquiries regarding COVID-19 (Coronavirus) should be directed to either:

NHS website: Coronavirus (COVID-19) or

Government information page: Coronavirus (COVID-19) - Latest information and advice

People should not be directed to NHS111 for general queries .

Suspected infection

If a patient has symptoms consistent with Coronoavirus (COVID-19) then they should first use NHS111 online  and then ring NHS111 if this is advised. They should not attend the GP surgery or hospital and should remain at home until they have further advice.

Stay at home advice

Please see the PHE page for the latest 'Stay at Home' advice for everyone including at risk groups:

COVID -19: Stay at home guidance 


See the PHE guidance on shielding for advice on protecting people defined on medical grounds as extremely vulnerable from COVID-19