Shaping better health
REMEDY : BNSSG referral pathways

Advice & Guidance - Ophthalmology

Checked: 14-01-2019 by vicky.ryan Next Review: 14-01-2020

A&G Overview

The service will provide advice on:

  •  The appropriateness of a referral for their patient (e.g. whether to refer, or what the most appropriate alternative care pathway might be).
  • Ongoing management of patients who have not previously been reviewed or referred to BEH.
  • Advice on a treatment plan.
  • Further, useful, practice-based investigations and their interpretation with appropriate follow up.
  • Diagnostics that may be required to help with the future management of the patient.

Requests should fall into one of the categories above and be able to be responded to by the practitioner without the need to seek further information.

GP submits advice and guidance request via the Electronic Referral Service. This should include name of patient, date of birth, NHS number, brief clinical history, previous ophthalmic history and name of requesting GP. If inadequate information is supplied the request will either be returned to the GP or a request for the patient to be referred to outpatients will be made.

The request will be viewed online Monday to Friday by the nominated ophthalmic practitioners.

Advice will be submitted online with a reply provided within two working days for 80% of requests.

The e-RS manager will check the Advice and Guidance worklist on a weekly basis to ensure all requests are actioned by the responsible practitioner.

Please see the attached Standard Operating Procedure for further information.

Requesting advice

Advice & Guidance requests are not processed by the BRS. All requests should be submitted directly to the Ophthalmology Advice & Guidance Service using e-Referral.

Please see the Ophthalmology A&G (word doc) for further guidance on how to submit a request through e-Referral.